Question 1

Is there a help desk?

Accepted Answer

Yes.
You can always contact Crop Flight Logbook at team@cropflightlogbook.com

Question 2

How often are new features added?

Accepted Answer

We are constantly adding features to Crop Flight. We will notify you when new updates are added, and you can always track these updates from our release notes.

Question 3

What happens to my data when my subscription expires?

Accepted Answer

When your subscription expires, you will lose access to the functionality of the plan you were on. You do not lose your data, just access to the plan features. Once you subscribe again, you get access back.

Question 4

Where is the data stored?

Accepted Answer

Unlike other drone logbooks, Crop Flight was developed in the US, and all of your data is stored on secure cloud servers.

Question 5

How frequently is it backed up?

Accepted Answer

We back up your flight information every day as new data is added daily.

Question 6

What do you do with the data?

Accepted Answer

We do not sell or distribute your data without your permission, whether it's contact information, UAV telemetry, or other drone and flight data. However, we analyze the types of drones in our system at an aggregate level to better serve our customers with applications for specific drones.